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Whether you need guidance on a smith machine, help choosing the right pool table, or have an order question, our team is ready.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please review our Return Policy page for full details on how to start the process.
Can I exchange an item for a different model?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the model you prefer. Our team can walk you through each step.
What kind of space do I need for a smith machine?
Most smith machines require a ceiling height of at least 7 to 8 feet and a footprint of roughly 7 by 5 feet, though exact dimensions vary by model. Check the product specifications tab for detailed measurements, and feel free to contact us if you need help planning your home gym layout.
How do I choose the right pool table size?
Room size is the most important factor. You need enough clearance around the table for full cue strokes, typically 5 feet on each side. Our product pages list recommended room dimensions for every table size we carry.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response Times
Our support team replies to every inquiry within one business day so you are never left waiting.
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Premium Craftsmanship
Owned and operated by iHome Arena, we hand-select every smith machine, game table, and hoop system for quality.
Free Continental Shipping
Most orders ship free within the Continental U.S., backed by our 30-Day Returns for added confidence.
